The 10 SEN TO WIN Campaign

Frequently Asked Questions

1)      What is the duration of the 10 SEN TO WIN campaign?

The campaign will run from 25 May 2022 to 31 May 2022 for a duration of SEVEN (7) days.

2)      Who can participate in the 10 SEN TO WIN campaign?

The campaign is open to all users.

3)      How do I participate in the 10 SEN TO WIN campaign?

To participate in the 10 SEN TO WIN campaign, click the “10 SEN TO WIN” banner that is available on the homepage. Then, make a payment on the payment page of “10 SEN TO WIN”  to earn an entry to win ‘Prize of the Day’

4)      How many times can I purchase the entry to ‘10 SEN TO WIN’?

There is no limit to the number of entries each user is entitled to purchase throughout the campaign duration and the user will earn ONE (1) entry for each transaction of RM0.10 or above. Example:

·       If you made a total of THREE (3) purchases of RM0.10, you will earn a total of THREE (3) entries.

·       If you made a total of TWO (2) purchases of RM0.05, you will not earn any entries.

·       If you made a total of ONE (1) purchase of RM10.00, you will earn a total of ONE (1) entry.

5)      I paid more than RM0.10 for the 10 SEN TO WIN, how do I get my refund?

Depending on the situation, the additional amount made above RM0.10 or amount below RM0.10 will be refunded within TEN (10) working days after the campaign ends. Example:

·       Should a user pay RM0.10 in ONE (1) transaction, there will be no refund if the user is selected as the winner.

·       Should a user pay more RM0.10 in ONE (1) transaction, the total amount deducts by RM0.10 will be refunded if the user is selected as the winner.

·       Should a user pay more than RM0.10 in ONE (1) transaction, the full amount will be refunded if the user is not selected as the winner.

·       Should a user pay less than RM0.10 in ONE (1) transaction, the user is not eligible to participate in the campaign and the full amount will be refunded.

6)      Can I select what prize I want to receive?

No, the entries to win the ‘Prize of the Day’ is only valid for the prize featured on the same day and will be expired / disappeared by 11.59pm.

7)      Where can I find the ‘10 SEN TO WIN’ entry for my record?

You can refer to your transaction history, for each successful transaction of RM0.10 and above will be counted as ONE (1) entry.

8)      Will my payment transactions be refunded if I am not selected as the winner?

Yes, the full amount of all transactions made will be refunded within TEN (10) working days.